Privacy

Coati Concepts LLC ("Coati", "we") runs coaticoncepts.com. This policy explains what we collect when you use the site, why, and who we share it with.

What we collect.

• When you order: your name, email, shipping and billing address, phone number if you give one, and what you bought.
• When you make an account: your name, email and password (stored by Wix, never visible to us), plus your order history and any saved addresses.
• When you contact us: your name, email, order number if you add one, and your message.
• Payment details: card payments are processed by Wix Payments. We never see or store your full card number. If you choose to save a card for next time, Wix stores it.
• Site statistics: like most sites, ours records basic visit data through Wix's built-in statistics: pages viewed, device and browser type, and approximate location from your IP address. This uses cookies.

How we use it. To process and ship your orders, answer your messages, run your account, handle returns and warranty claims, keep the site working and secure, and meet our tax and legal obligations. We don't sell your information, and we don't use advertising trackers.

Who we share it with. Only the services that run the store, and only what they need:

• Wix, which hosts the site, the store, accounts and payments.
• USPS and UPS, which get your name and shipping address to deliver your order.
• Authorities, if the law requires it.

Cookies. The site uses cookies to keep your cart and login working and for Wix's site statistics. You can block cookies in your browser, but the cart and checkout may stop working. The site doesn't respond to browser "Do Not Track" signals, because we don't track you across other sites.

How long we keep it. Order records are kept as long as tax and accounting rules require. Account details stay until you ask us to delete your account.

Your choices. You can view and update your details in your account at any time. To get a copy of your information or have it deleted, email info@coaticoncepts.com. We'll keep only what the law requires us to keep.

Children. The site isn't for children under 13, and we don't knowingly collect their information.

Changes. If we change this policy, we'll update it here and change the effective date. Big changes will be called out on the site.

Contact. Coati Concepts LLC, Tucson, AZ. info@coaticoncepts.com.